May 9, 2021

Change 3CX System Default Voicemail Greeting

Change system default voicemail greeting
Change system default voicemail greeting

In order to re-record the prompt you would first need to create a custom prompt set by going to System prompts>Manage Prompt Sets>Select your current prompt set>Copy Prompt Set.

After you have done that, you can select the new custom prompt set from Manage Prompt Sets>Active Prompt Set and select OK.

search for RECYASMG

Then search for RECYAMSG, select it and press “Record by phone” or “Browse” to replace the default audio file.

Note that in order for this to take effect, go to 3CX Services Status and restart the 3CX SIP Server.

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